Privacy Policy
Effective: October 07, 2025
Welcome to PromontoryCommons’s privacy policy. We operate a pizzeria website and online ordering service at promontorycommons.sbs. We value your trust and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have regarding your information. It applies to visitors and customers who interact with our site and services, including online ordering, delivery, and customer support.
What information we collect
We collect information you provide directly when you place an order, create an account, subscribe to our newsletter, or contact us. This includes your name, email, phone number, delivery address, and payment details. We also collect information automatically when you use our site, such as device data (IP address, browser type, operating system), page views, and interactions with our site and emails. To ensure smooth service, we may collect location data to assist with delivery estimates, but you can disable location sharing in your browser settings if you prefer.
How we use your information
We use your data to process orders, deliver food, communicate about orders and promotions, and improve our services. Specifically, we may:
- Process payments and complete orders using £ as the currency for pricing where applicable.
- Provide customer support and respond to inquiries via +44 20 7946 0990 or promontorycommons.sbs.
- Send order confirmations, delivery notices, and receipts through email or SMS with your consent.
- Personalize offers and recommendations based on past orders and preferences.
- Analyze site usage to improve our menu, website, and user experience.
Sharing your information
We may share your information with third parties who help us operate our business, such as payment processors, delivery partners, and IT service providers. We require these partners to protect your information and only use it for the purposes we specify. We may also share information when required by law or to protect our rights, safety, or property, including our employees and customers.
Legal basis for processing
We rely on several legal bases to process your data, including contract performance (fulfilling your order), legitimate interests (improving service and security), and consent where required (marketing communications). If you withdraw consent, it may affect the availability of certain features or services, but you will still be able to use many parts of our site for information and takeout.
Data retention and security
We retain your personal information for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, and improve our services. We implement industry-standard security measures to protect your data, including encryption and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
You may access, correct, or delete your personal information by contacting us at promontorycommons.sbs or +44 20 7946 0990. You can also opt out of marketing communications by following the unsubscribe link in emails or contacting us. Some requests may be limited by legal obligations or necessary records for business operations.
Cookies and similar technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain features of our site and online ordering. We do not use cookies to collect data for purposes unrelated to service functionality and improvement.
Children’s privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child without appropriate consent, please contact us to have it removed.
International transfers
Your information may be transferred to and stored in servers outside your country of residence, including in United Kingdom. We implement appropriate safeguards to protect data transferred internationally, and we require service providers to process data in accordance with applicable law.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on promontorycommons.sbs and update the “Effective” date. If material changes are made, we may notify you by email or via our site.
Contact us
If you have any questions about this policy or your data, please contact us at promontorycommons.sbs or +44 20 7946 0990. Our physical address is 221B Baker Street, London, NW1 6XE, United Kingdom. For billing inquiries or to discuss pricing in £, you can also reach us at the same contact points.
Thank you for trusting PromontoryCommons with your information. We are dedicated to maintaining your privacy while delivering delicious meals from London to your table.